Effective Date: 11 / 19 / 2025

Website: https://aludramarkets.com

Aludra Markets (“Aludra Markets,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you visit or interact with our website. By using this website, you consent to the practices described in this Privacy Policy.

1. Introduction

Aludra Markets is the trading terminal of Aludra Markets Limited.
Aludra Markets Limited, a Global Business Company (GBC) registration number 228460 is a GBC, registered with the Registrar of Companies, Mauritius under section 4 of the Companies Act having its offices at 18 Bank Street, Ground Floor, Silver Bank Tower, Cybercity, Ebene 72201 Mauritius. Aludra Markets Limited is licensed by the Financial Services Commission in Mauritius under license number GB20205152.

This Privacy Policy applies solely to information collected through our website and not to information collected through trading platforms, partner websites, or offline communications.

2. Information We Collect

We may collect the following categories of information when you visit or use our website:

2.1 Personal Information You Provide Voluntarily

– Name, email address, phone number, or other contact details provided when filling out forms (e.g., registration, inquiry, partnership, or contact forms).
– Documents or details submitted for verification purposes.
– Any other information voluntarily submitted through communication with our support team.

2.2 Automatically Collected Information

When you browse our website, certain data may be collected automatically through cookies, analytics tools, or server logs, such as:
– IP address and device identifiers.
– Browser type, version, and operating system.
– Pages visited, duration of visit, and navigation paths.
– Referring URLs and general usage behavior.

This information helps us improve website functionality, analyze visitor trends, and enhance user experience.

3. How We Use Your Information

Aludra Markets may use your personal information for the following purposes:
– To provide, operate, and maintain our website and its services.
– To respond to your inquiries, requests, or communications.
– To verify your identity and ensure compliance with applicable regulations.
– To send important updates, promotional content, or service notifications (only when permitted by law).
– To improve our website’s usability, security, and overall experience.
– To comply with legal and regulatory obligations, including AML and KYC requirements where applicable.

We will not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:
– Your consent (where applicable).
– The necessity to perform a contract or take steps prior to entering into one.
– Compliance with legal obligations.
– Our legitimate interest in operating and improving the website and providing relevant information to users.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience.
You may disable cookies through browser settings; however, this may affect certain features.
For more details, refer to our Cookie Policy (if available).

6. Data Sharing and Disclosure

We may share your information with:
– Service Providers: Hosting, analytics, communication, security.
– Regulatory Authorities: When required by law or court order.
– Business Transfers: In case of merger, acquisition, or sale of assets.

All third parties are obligated to protect your data and use it only as instructed.

7. Data Security

We use technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
However, no digital transmission is 100% secure.

8. Data Retention

We retain personal information only as long as needed for the purposes collected or required by law.
Afterward, data is securely deleted or anonymized.

9. International Data Transfers

Your data may be transferred to jurisdictions outside your country.
We ensure such transfers comply with data protection laws and safeguards.

10. Your Rights

You may have the right to:
– Access your data
– Request correction
– Request deletion
– Restrict processing
– Withdraw consent

To submit a request, email: **support@aludramarkets.com**

11. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices or content of third-party sites.

12. Minors

This website is not intended for individuals under 18.
We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes take effect immediately upon posting, and the Effective Date will reflect updates.

14. Contact Us

If you have any questions or requests, please contact:
Aludra Markets Limited. Email: support@aludramarkets.com Address: 18 Bank Street, Ground Floor, Silver Bank Tower, Cybercity EBENE 72201 Mauritius.